Frequently Asked Questions

Everything you need to know about your Caye Collection experience.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. We also offer express shipping options at checkout for faster delivery.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our contemporary fits may vary by style.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Caye Collection is committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who follow fair labor practices.

Can I modify or cancel my order after it's placed?

Once an order is placed, it is processed quickly. Please contact our support team within 1 hour of purchase if you need to make any changes.